12 Frequently Asked Questions

What Payment Methods Do You Accept?

We accept all major debit/credit cards, PayPal, Zelle and Cash App.

What Area Do You Service?

We service the Hampton Roads Area of Virginia.

How Far In Advance Should I Book My Party?

We recommend that you book your event at least 2-4 weeks before the event date. Parties that are booked 2 weeks or less before the event date will be charged a $50 rush fee.

How Long Is the Rental?

Party rentals are for 24 hours.

What is Included in the Price?

All slumber party packages include the following:

  • set-up and breakdown of the event
  • Requested number of teepees
  • Air mattresses, coordinating blankets, decorative pillows, and trays for each teepee.
  • Decorations for the party theme
  • Balloons for the guest of honors tent

What Is Your Cancellation Policy?

We do not refund any cancellations unless canceled by Dreamy Teepee Party Rentals LLC, events must be rescheduled. If you need to reschedule, we will gladly offer you the next available date. Failure to pay 48 hours prior will result in the cancellation of your party.

What Are The Venue Space Requirments (Venue Requirments)

The amount of floor space you’ll need depends on the number of teepees you request. You will need a minimum of 4 (wide) ft by 7 (length) ft of floor space per teepee. You will also need a height clearance of at least 5ft. **Additional space for walking will be needed**

If you have concerns about spacing, please contact us before booking your event.

Who Decides How The Teepees Are Arranged?

When we arrive to set up your party, we will decide the best arrangement for the teepees. If you have a specific way you would like the teepees to be set up we will try to accommodate your request. However, the party planners will make the final decision based on the number of teepees and the layout of the room.

Do You Help Move Furniture?

No, we do not help move furniture. All furniture is expected to be moved and the room/venue cleaned before our arrival. This will ensure that we can set up as quickly as possible.

What if my event isn’t being held at my home?

If you host your event outside of your home, you are fully responsible for any discrepancies that may occur.

How Long Does Set-Up Take

The time it takes to set up a party depends on the number of teepees and add-ons you request. On average, it takes between 1-2 hours to set up for an event. Children and pets are not permitted in the set-up space.

Do You Create Custom Themes?

Yes, we would love to create a custom theme for your party! Additional charges may apply for custom themes.

What Happens if Something Is Damaged?

At the time of booking you will be charged a refundable $100 security deposit. We will deduct any damages to Dreamy Teepee Party Rentals LLC inventory from your security deposit. Plus any additional charges not covered by your security deposit. We will inspect all items at pickup and we will notify you of any damages before leaving.

The best way to get your security deposit back is by following the guidelines below:

  • Don’t eat or drink in the tent. If food has to be served in the same area, please use the trays provided to help prevent stains and spills.
  • All slime, paint, markers, putty, and sharp objects should be used in a separate area.
  • Please keep all pets off of the tent and bedding. We will deduct a cleaning fee from your security deposit if pet hair is found on the tents or bedding.
  • Please do not smoke in the teepee area. We will deduct a cleaning fee from your security deposit if the tents and bedding smell like cigarettes or marijuana upon pickup.
  • Don’t let children lean on or stand on the trays.

Check out our newest themes!

X